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Drivers Slam Uber, Bolt After Government Intervention

The Source by The Source
August 29, 2022
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Drivers Slam Uber, Bolt After  Government Intervention
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Gauteng’s e-hailing partner drivers have slammed their working relationship with Uber and Bolt as “hopeless”, saying last week’s mediation meetings facilitated by the provincial government failed to address their concerns.

This is according to a memo prepared by driver representatives following the meetings, which Fin24 has seen. The e-hailing drivers say they feel stonewalled after the platforms declined all of their demands aimed at boosting drivers’ income.

The Gauteng provincial government arranged the meetings between the drivers in Gauteng and Uber and Bolt. The meetings were supposed to address driver concerns, particularly the pricing models of platforms that drivers say do not give them enough income.

The Gauteng E-Hailing Partners Council (GEPCO) met with Bolt on Thursday, and with Uber on Friday. The drivers want Uber to lower its commission of 25%, charge on all rides. Failing that, drivers will settle for price hikes to boost income.

Gauteng-based e-hailing partner drivers say their working relationship with Uber and Bolt is now “hopeless” after mediation meetings last week.

Drivers want Uber and Bolt to cut their commission from 25% to 10%, and want them to stop dynamic pricing.

Bolt’s SA manager says the drivers’ demands would result in fee increases of up to 80%, which will choke the market.

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